Terms and Conditions

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ORDER SHIPMENT

Orders ship from Willis, Texas. Orders typically ship within 72 business hours (M-F). If delayed, you will receive communication from a customer service representative with an option to cancel for a full refund. 

FREE SHIPPING

Free shipping is based of the advertised minimum purchase amount at time of order. Free shipping is via standard USPS shipping only within the continental US. 

DAMAGED PRODUCT

• Please inspect product immediately upon arrival. 
• If an item is received damaged, it must be reported to customerservice@soulofsalt.com within 3 days of receipt. Pictures must be included. Please include pictures of any damaged shipping cartons/packages as well. A prepaid shipping label will be emailed for returns. 
• A full refunds for the item will be issued if the item is found to be damaged prior to, or during shipping. 
• Credit will be issued via the original payment method within 5 days of receiving the damaged product back. 

RETURNS

Soul of Salt will accept returns of unworn, unwashed, and unaltered products in new resalable condition for IN STORE CREDIT ONLY. Items must be RECEIVED by Soul of Salt within 30 days of purchase. Please refer to our return policy here.

COLOR DISCREPANCIES

Please note that photography, lighting, and converting images for web can sometimes slightly alter the color of an item. This is not considered damaged product and our regular return policy applies to these situations.